Branch Services Manager

Mar. 14, 2018 - Apr. 14, 2018
Location:Denver, CO
Salary Range:$52,000 - $54,000
Exempt/Non-Exempt:Exempt
Benefits:401K, Defined Benefits Plan, Medical Insurance, Paid Federal Holidays, Free Parking in Downtown Denver
Type:Full Time
Department:White Crown Federal Credit Union
Description:We welcome highly motivated individuals to work with a progressive & driven management team in Downtown Denver!

Assist the Director of Lending & Operations with all activities related to the of the Operations & Lending departments and the management of employees. Assist in the development & execution in Operation & Lending policies & procedures.

Coach, mentor & train front line staff and assist in meeting credit union goals & objectives.
Duties:Assist the Director of Lending & Operations monitor Operations & Lending activities and departmental staff to ensure the credit union meets established sales goals & objectives. Also assist in product quality and delivery and take action to resolve any service related problems. Monitors both department's activities to ensure compliance with White Crown FCU policies & procedures as well as all federal regulations.

Ensure White Crown FCU members are receiving the highest quality of service & that the departments are meeting departmental and individual sales goals. Reviews loan applications prepared by staff and approves/denies all lending applications within approval limits. Helps front line staff resolve account & cash drawer balancing & is responsible for the management & balancing of the vault.

Coach, mentor, & train frontline staff & scheduling of activities within the Lending & Operations departments. Assist the Director of Lending & Operations with production of periodic reports, and monthly lending & operations reports.

Responsible for maintaining & overseeing of the Debit/ATM card portfolio, IRA portfolio & operational compliance.
Qualifications:Experience: Two to five years of similar or related experience.

Education: A two year college degree or equivalent work experience.

Interpersonal Skills: A significant level of trust and diplomacy required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is of a personal or sensitive nature. Work involves motivating & influencing others.

Other Skills: Must have an in-depth understanding of & the ability to interpret regulations affection credit union lending & operation programs. Extensive knowledge in lending & operations practices & procedures. Must have good communication skills.
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