Member Service Rep II

Oct. 05, 2018 - Nov. 05, 2018
Location:Round Rock, TX
Salary Range:$15.00 - $16.00/hr d.o.e.
Benefits:First day health insurance, 401(k) match day one, 10 paid holidays, PTO accrual of 20 days per year and much more!
Type:Full Time
Department:TruWest Credit Union
Description:This position is located at our Dobson & Main Branch in Round Rock, AZ.

It is full time at 40 hrs./week. Hours are from: M-F 8:30 to 5:30 plus Rotating Saturdays 9:30 to 2:30.

TruWest Credit Union has been in business for over 65 years and growing rapidly. We stand by the worldwide Credit Union motto of "People helping people" including members, each other and our community!

We are currently seeking an individual with a positive, can do attitude, who loves working with the public, presents themselves professionally, and possesses good cash handling and balancing skills!

TruWest seeks someone who is not afraid to roll up their sleeves, be a team player, and who enjoys having some fun at work. We want individuals who are always seeking ways to assist our members and provide helpful information that will enhance their existing services and products, that benefits the member.

We need someone with great customer service and cross sales experience, a minimum of 1 year as a teller and who loves a challenge and a place to grow your career!!

If you wish to work for a great place to work that provides fantastic first day benefits, please apply now and begin your career at one of the fastest growing credit unions in the area! You will be glad you did!

Education: High school diploma or GED

Experience: 1 year of Teller II (senior level) experience or similar related experience.

Duties:Knowledge and Skills:
Ability to handle negotiable instruments, strong cash handling, ATM reconciliation, cash handling and reconciliations.

Additional Knowledge and Skills:
Ability to identify member\'s financial needs and promoting appropriate products and services.
Participate in promotions and business development opportunities.
Basic PC skills and experience with office equipment such as 10-key calculator, PC keyboard, copy and fax machines are preferred.
Individual must have good oral and written communication skills
Strong customer service and interpersonal skills.
Individual must have displayed good sales and referral abilities. Requires cross-selling experience with cross-selling opportunities, which will benefit the member.

Additional duties and responsibilities listed on our Career website.

Requires education associated with high school diploma, some college in a related field is preferred.


This job requires a minimum of one year Teller II or similar related experience.

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