Member Service Reps - Teller

Jul. 09, 2014 - Aug. 01, 2014
Location:Aurora, CO
Exempt/Non-Exempt:Non-Exempt
Benefits:Benefits are offered to full and part time employees. Benefits offered include Health, Dental, Vision plus optional insurance plans available. Payments for coverages are made through FLEX plans. Sooper CU provides Short and Long Term disability and Life insurance coverages. We offer a 401k plan with company matching and a 3 year vesting schedule. PTO accruals and benefits available after 90 days of employment.
Type:Year-Round - Full Time
Department:Sooper Credit Union
Description:We have a Member Service Rep position available in our Aurora Branch Do you have previous strong sales, customer relations, cash handling and cross-selling experience? Do you enjoy and claim a sense of pride when helping to meet one of your client’s needs? Are you good with detail and enjoy making a difference in people’s lives? If so, you are the one we want. Sooper Credit Union has position openings for outgoing, enthusiastic, friendly, go-getters to work in our Denver, Arvada and Aurora offices as a Member Services Representative - Teller. You’ll provide strong client services, front line teller operations and will work closely with the membership to create and provide a compelling credit union experience. In addition, you’ll fulfill an important role responsible for building strong rapport our customers (who we call “members” of Sooper Credit Union), cross selling additional products and services to members, performing teller transactions in accordance with all Sooper Credit Union policies and procedures, balancing a cash drawer, balancing the ATM and balancing the vault. In this role, you’ll be responsible for opening and closing the branch and you must be available to work a flexible schedule between the hours of 7:00 a.m.-6:30 p.m. Mon-Fri and 8:30 a.m.-12:30 p.m. on Saturdays.
Duties:Member Services Representative -Tellers recommend services and products to our members. The also process our members’ financial transactions accurately, efficiently with a good audit trail within Sooper CU guidelines and policies. They assure appropriate records are maintained and required reports/tasks processed. Maintain and process member account/loan information on computer system. We pride ourselves in providing exceptional member service
Qualifications:Previous cash handling experience is required, with sales and cross-selling experience and other financial institution experience preferred. Given the expectations of our members, the successful candidate will be accurate and detail oriented. We support a strong customer service environment and a member-customer base. Thus, strong sales and service skills are required, and the ability to be punctual with a record of strong attendance, and a service-orientation that displays a cooperative and positive attitude. As a strong team player, you’ll have the ability to tactfully ask probing questions to determine members’ needs and offer products and services to meet these needs. Your ability to communicate clearly and concisely in both verbal and written form is also desired. ------------------------------------------------------------------------------------------------------------------------ Simply click to the "Apply Now" button, and this will take you to our on-line application system
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