Business Systems Analyst

Dec. 04, 2016 - Nov. 03, 2018
Location:Boulder, CO
Type:Full Time
Department:Elevations Credit Union
Description:Position Summary: The Business Systems Analyst conducts systems analysis and provides technical support for core system and business applications used by the various business units, delivering superior customer service while managing relationships with end users, business area leaders, partners and vendors to ensure deliverables exceed expectations.

Key responsibilities include:
• Reviews, analyzes, evaluates and understands business systems and user needs
• Works with business process owners to solve business problems using available applications
• Proactively provide solutions, efficiencies, and streamlining business processes using technology
• Analyzes, determines requirements, tests and implements new/modified computer applications
• Performs configuration changes and maintenance of business applications and coordinates upgrades with vendors
• Contributes technical knowledge and understanding of applications to business process changes and support documentation
• Escalates outages and degraded software performance to vendors for resolution and serves as primary interface to evaluate, implement, address, and coordinate new releases, patches, and regulatory compliance
• Executes and facilitates periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure
• Serves as second tier support for software problems in frontend and backend systems
• Adheres to internal processes and design principles

Knowledge, Experience and Skill Requirements:
• Experience with all phases of software development utilizing Development Life Cycle practices, to include early phases such as requirements elicitation and documentation as well as later phases such as incident management, support and decommissioning.
• Ability to execute multiple complex projects within required timelines and expectations
• Aptitude for technology applications
• Demonstrated conceptual thinking and analytical skills
• Desired: Experience with Systems Architecture Design and Documentation

• 5+ years’ experience supporting business applications environments within a financial institution environment
• Working knowledge and understanding of financial institution operation and business processes including technology solutions used in financial institution operations
• Knowledge of Financial Institution regulatory requirements
• Experience with the Jack Henry suite of technologies (specifically Episys, Synapsys, Synergy, and Image Teller Capture) and MeridianLink OpeningAct and LoansPQ

Education Requirements: Bachelor’s degree, Computer Science, Information Systems preferred

Required Competencies: Building Strategic Work Relationships, Communication, Business Acumen, Initiating Action, Planning and Organizing, Innovation, Adaptability

This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such report will be not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
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