Loss Mitigation Manager
|Aug. 12, 2016 - Dec. 30, 2019|
|Department:||Elevations Credit Union|
|Description:||Position Summary: This position is responsible for managing all collection/ recovery activities, organizing workflow in the department, assisting with department policies and procedures to minimize loss and maintain acceptable delinquency levels, and recommends accounts for charge-off. Additionally, this position is responsible for setting the strategic direction of the Loss Mitigation Department. Coaches, motivates and supports staff. Enhances employee satisfaction through monitoring and effective feedback.|
•Responsible for staffing, which includes employee performance review recommendations for salary adjustments, one-on-ones, initiating disciplinary action in accordance with established procedures and hiring/termination of staff within the department
•Establishes and monitors effective collection procedures on delinquent and charged-off accounts by reviewing reports and spot auditing staff work
•Oversees, analyzes, maintains, and creates collection queues in collections system to adapt to changing economic environments
•Develops new reports through Akcelerant or other Core system custom reports as needed
•Oversees collections agencies for collection of charged-off accounts and monitors their effectiveness
•Oversees the short-sale review process including preparation of documents, contact with realtors and members, and orders property valuations
•Manages the foreclosure process and foreclosure approval process including review of delinquent mortgage loans, preparation of documents, contact with realtors/attorneys/members, and orders property valuations
•Relevant college degree and equivalent work experience required
•Legal training preferred
Knowledge, Experience and Skill Requirements:
•Knowledge of all state and federal laws pertaining to consumer loans and the collection thereof
•Minimum of four years collections experience required
•Advanced knowledge of bankruptcy, repossession and foreclosure
•Minimum three years supervisory/management experience
•Strong PC skills including but not limited to Microsoft Office products, Akcelerent, and Symitar
•Systems administration knowledge
•Visual ability to interpret data
Potential Career Paths: Go to UltiPro> My Company> Company Info> Career and Compensation Information
This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.
Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such report will be not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act. #LI-AK1
•Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
•Please view Equal Employment Opportunity Posters provided by OFCCP here.
•The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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