Personal Banker -Phone (Contact Center) |
| Jul. 12, 2017 - Dec. 31, 2020 |
| Location: | Louisville, CO |
| Type: | Full Time |
| Department: | Elevations Credit Union |
| Description: | |
| Duties: | What you will be doing:
The Financial Solutions Guide-CC is responsible listening and being proactive in fulfilling the financial needs for each member by offering the appropriate business and consumer product/service recommendations. Additionally, the FSG provides support with different technology channels such as phone, online/mobile banking, email and chat.
- Proactively approaches and identifies sales opportunities by providing solutions or resolutions through inbound/outbound calls, emails and chats.
- Gains the trust of members by being honest, keeping commitments, sharing information, and treating all members with respect.
- Sets high standards of performance, quality, and accountability for oneself.
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| Qualifications: | |
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