Member Solutions Guide - Contact Center |
| Jul. 24, 2017 - Mar. 14, 2020 |
| Location: | Boulder, CO |
| Type: | Full Time |
| Department: | Elevations Credit Union |
| Description: | |
| Duties: | |
| Qualifications: | What you need for this position:
- Minimum one year customer service or sales experience
- Call Center experience a plus.
- Online Banking/Internet Browser technology troubleshooting experience a plus.
- Business and consumer lending product knowledge a plus.
- Physical ability to maintain continuous hours of sitting at work unit answering a high volume of incoming calls.
- Proficient in Microsoft Word and Excel.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. |
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