Branch Manager - Lafayette
|Sep. 01, 2017 - Mar. 14, 2020|
|Department:||Elevations Credit Union|
|Description:||When joining Elevations, you can expect to work for a company that:|
Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.
|Duties:||What you will be doing: The Branch Manager directs the sales and service of the branch to provide a world class member experience while seeking to increase and diversify revenue. |
- Cultivates, has passion for ECU, and inspires a culture in the branch that is aligned with Elevations’ values.
-Provides strong leadership and sales management coaching and support to member-facing staff to achieve business goals and annual budget for the branch.
-Ensures operational excellence for the day-to-day operations of the branch and monitors all branch activities for compliance with established policies, procedures and process.
-Implements strategies to increase member loyalty and satisfaction.
-Partners with Branch Operations, Corporate -Operations, Lending Services, and Enterprise -Risk Management Departments in the execution of transactional and operational activities in the branch.
-Executes and capitalizes on marketing campaigns with outbound sales activities at the branch.
-Interfaces with members on the floor and on the phone to gauge and improve service and satisfaction.
-Develops professional relationships within the community to increase the credit union’s visibility and generate revenue.
-Shares best practices with fellow branch managers.
|Qualifications:||What you need for this position:|
-Formal leadership and sales management training
Knowledge, Experience and Skill Requirements:
-2-5 years of similar or related experience.
-5+ years’ experience as a personal banker with increasing responsibility.
-2+ years’ experience as a branch manager of a bank or credit union or manager of another retail environment.
-Passion and ability to coach sales and world class service skills.
-Excellent management, communication and interpersonal skills.
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