Electronic Payment Services Specialist II
|Sep. 01, 2017 - Mar. 14, 2020|
|Department:||Elevations Credit Union|
|Description:||When joining Elevations, you can expect to work for a company that:|
Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.
|Duties:||What you will be doing:|
What you will be doing: The Electronic Payments Specialist II is a team member of the Operations Payment Services area and is responsible for providing quality, accurate and timely customer service involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. This includes managing the outgoing and incoming wire transfer requests for members and internal departments and the centralization of processing and scheduling of Automated Clearing House (ACH) ODFI and RDFI files. Adhere to policies and procedures as well as applicable state and federal regulations and comply with the Bank Secrecy Act (BSA) and other compliance requests and requirements.
-Responsible for initiating high risk, high volume, and large dollar (US dollar and foreign currency) international and domestic wire transfers.
-Under general supervision, reviews all wire documentation for completeness and accuracy to ensure all wires have been properly authorized and works with other departments to authenticate wires with the originator.
-Under general supervision, closely monitors all outgoing wires for potential fraud and responds and researches all wire tracers and investigations received from other banks, members or internally from other departments.
-Process and post all incoming and outgoing wire transfers.
-Under general supervision, process and support all duties related to ACH processing and returns.
-Ensure all ACH items are posted to accounts and any returns are transmitted in a timely manner in accordance with NACHA rules.
-Ensure ACH returns are in balance and returned in a timely manner in accordance with NACHA rules.
-Ensure all ACH disputes are processed in a timely manner in accordance with NACHA rules.
-Ensure all employee paper payroll EFT records are created, balanced and posted in a timely manner in accordance with credit union payroll.
-Maintain required ACH and Wire reports and spreadsheets.
-Performs daily general ledger reconciliations of settlement and work-in-progress accounts.
-Prepare settlement related daily ACH and Wire balance spreadsheets.
-Capable of providing centralized support to the credit union branches and membership while adhering to the Operations Service Level Agreement (SLA).
-Tests applicable process and procedure work and collaborates with team members to suggested process efficiencies.
-Perform other job related duties as assigned.
|Qualifications:||What you need for this position:|
Equivalent to a high school education.
Knowledge, Experience and Skill Requirements:
-Minimum two years of similar or related financial institution experience.
-ACH Network certification is encouraged.
-Proficient in effective and positive verbal and written communication.
-Must have an ability to deal with sensitive situations and resolve member issues with courtesy, professionalism and integrity.
-Must be detail orientated.
-Demonstrate general analytical abilities, decision making and problem solving skills.
-Willing and able to learn/apply new skills and software applications; adaptable to change.
-Require basic knowledge of ACH policies and guidelines.
-Require basic knowledge performing general ledger reconciliations.
-Require basic understanding of NACHA rules and guidelines as it pertains to ACH processing.
-Maintain a basic understanding regarding departmental procedures and applicable regulations for electronic funds transfer (EFT) with emphasis on Reg D, Reg CC, Reg E, BSA, and OFAC.
-Processes all transactions accurately and within the prescribed time frame.
-Basic knowledge of Microsoft Excel.
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