Member Relations Representative I |
| Sep. 18, 2017 - Dec. 05, 2017 |
| Location: | Casa Grande, AZ |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | First American Credit Union offers a comprehensive benefit package including Medical, Dental, Vision, Short and Long-term Disability, and Group Life insurance; generous PTO accrual; 10 paid holidays plus one paid floating holiday; 401(k) Retirement Plan plus discretionary profit share contribution. Benefits subject to change. |
| Type: | Full Time |
| Department: | First American Credit Union |
| Description: | This position is concerned with providing members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day's transactions in accordance with established policies and procedures. Identify, uncover, promote and cross sell First American Credit Union products and services that will benefit the membership. Answer questions, and direct members to appropriate department for specialized services.
Qualified applicants should forward their cover letter and resume to hr@firstamerican.org. |
| Duties: | |
| Qualifications: | 1. Minimum of one year of member/customer service experience working in a financial institution performing cash transactions.
2. Contribute to and support a positive work environment to ensure an effective, high performing and cohesive team
3. Ability to work with diverse groups of people to include members, potential members, employees, and community organizations in a professional and diplomatic manner.
4. Ability to work independently and multi-task with supervision, while effectively identifying, organizing, and prioritizing multiple priorities.
5. Ability to multi-task with competing deadlines, apply attention to detail, and communicate the progress.
6. Write correspondence and to speak effectively before members and employees.
7. Ability to work independently and work in well in stressful situations.
8. Perform additional duties as required by your direct supervisor or other designee for efficient operation of the credit union; includes the possibility of being assigned temporarily to other locations.
9. High level of integrity, enthusiasm and dependability with strong sense of urgency; results oriented.
First American is an Equal Opportunity Employer--minorities/females/disabled/veterans. Please be advised that in accordance with the Fair Credit Reporting Act, section 604(b) (2) (A), First American Credit Union may obtain a credit report on all individuals who are extended a conditional offer of employment. |
 Email Job to a Friend! |
 |
