TELLER (CONCIERGE)

Mar. 22, 2018 - Apr. 30, 2018
Location:Granby, CO
Exempt/Non-Exempt:Non-Exempt
Benefits:PTO, Health, Dental, Vision, 401K, Life, STD, LTD
Type:Full Time
Department:Credit Union of the Rockies
Description:Credit Union of the Rockies is seeking an entry level sales team member to join our credit union! As a concierge, you help create the energy and excitement around credit union products, providing the right solutions and getting products into members' hands. You understand that Credit Union of the Rockies is dedicated to delivering an exceptional member experience that's unlike any other. It starts with you discovering members' needs. And with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another credit union visitor into a loyal credit union member.

You would be responsible for managing the first impressions of Credit Union of the Rockies members while providing friendly, professional, confidential and effective assistance while minimizing wait time. Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby area, drive-thru window or by telephone. Directly address the needs of Credit Union of the Rockies members, work with team members to ensure a genuine and exceptional member experience.
Duties:As a concierge, you're highly skilled at uncovering members' needs, then following through with effective solutions. Not only are you the first person that members meet when they enter the branch, but you're also the person who guides them - advising, selling, and even setting up their new products. Always curious, you stay on top of news about financial products and initiatives, ready to apply your learning in member interactions. Your success is measured by team and individual productivity as well as overall branch performance. You're proud to represent Credit Union of the Rockies, and you get great satisfaction from helping members develop lifelong relationships with us.

Educate, encourage and sell members on the use of alternative delivery channels, including ATM's, kiosks, online banking, bill payment, RDC, Shared Branching and automated telephone services. Supports Credit Union of the Rockies, Mission, Vision, Strategic Goals and Objectives.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Create and maintain a clean, neat, pleasant work environment by maintaining a professional appearance (i.e. dress, posture, attitude, etc.) positive outlook and behavior towards internal and external members.
Qualifications:
Email Job to a Friend!
 

Managed by Job Match LLC, All Rights Reserved iApplicants™ Applicant Tracking System © Copyright 2005-2024