Lobby Coordinator |
Jul. 16, 2018 - Aug. 16, 2018 |
Location: | Northglenn, CO |
Salary Range: | $13 - $14/hour |
Exempt/Non-Exempt: | Non-Exempt |
Benefits: | Full Benefits Package |
Type: | Full Time |
Department: | Horizons North Credit Union |
Description: | Serves as the initial contact for members who are entering the lobby and serves as one of two switchboard operators for the branch main phone number.
Responsible for assisting members with member service issues, assists members with gaining access to their safe deposit boxes, makes referrals and directs members to other departments when necessary by performing the following duties:
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Duties: | |
Qualifications: | * One to two years experience in customer contact position
* One to two years in credit union/bank operations
* Professional image (business attire and etiquette, telephone etiquette)
* Pro-active personality (ability to enthusiastically approach and greet members entering the lobby)
* Good oral and written communication skills
* General knowledge of retail products, policies and procedures
* Empathy (ability to listen to customers comments and concerns and react in a manner that will instill and retain customer loyalty
* Positive attitude
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