Lending Sales Specialist (Loan By Phone)

Aug. 20, 2018 - Oct. 16, 2018
Location:Phoenix, AZ
Salary Range:16.00 - Hourly
Type:Full Time
Department:Canyon State Credit Union
Description:Are you looking for an opportunity let your skills shine? Come join the team at Canyon State Credit Union! We aren't so small that growth opportunities are scarce and we aren't so big that you'll get lost in the shuffle. With only 70 employees, we are able to offer similar products and services as our larger competitors, but on a more personalized scale, both with our members and our employees. This approach provides our employees the opportunity to get involved in the organization in a way they may not be able to, in the corporate world. At Canyon State Credit Union, we value the contributions of our employees and actively look for ways to be collaborative, within all levels of the organization. Here, you will have the opportunity to roll up your shirtsleeves, put your unique skills to work, and have a voice in developing your role from the ground up.
Duties:As a Lending Sales Specialist you will:

Demonstrate a highly motivated, positive, out-going, influential personality with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities with members.
Conduct productive interview with members and potential members to identify cross-selling opportunities when opening, processing, and closing all types of accounts, including savings, checking, money market, IRAs, and CDs. Initiate and process the switching of member accounts from prior financial institutions to the credit union.
Interview members to discuss member\'s overall financial position and assist in all aspects of the lending process. Look for opportunities to cross-sell other credit union products and services, makes recommendations to borrowers, and if appropriate, makes referrals to the Mortgage Department.
Serves as a trusted advisor to membership by viewing situations from the member\'s perspective to effectively respond to their needs and concerns, often going beyond the initial need or expressed concern of the member depending on the situation.
Consistently achieve sales goals by overcoming objections with persuasion and persistence. Present appropriate solutions to fit members\' needs and enhance the quality and depth of member relationships and profitability.
Qualifications:To be successful in this role, you will need the following competencies:

Technologically Astute Demonstrate the ability to use technology to effectively and efficiently perform job functions.

Results Orientation Keenly aware of personal, team, departmental and credit union wide goals and be able to prioritize and collaborate with others to achieve success.

A Service Focus Demonstrate an unsurpassed commitment to exceptional member service. Build constructive working relationships characterized by cooperation, collaboration, and mutual respect. Personify CSCU\'s role as a Trusted Advisor.

Initiative Motivated self-starter who measures self against standards of excellence. Display energy and enthusiasm in approaching the job. Wants to get in on the ground floor and create something from scratch. A bit of an entrepreneurial spirit goes a long way in our environment.

Eye for Quality Take responsibility for providing timely and accurate information, responses and decisions to internal and external members. Willingly accepts and embraces constructive coaching and feedback as needed.

Flexibility - The ability excel in a high stress environment, adapt to changing business needs and work priorities needs is a must. Develop fresh ideas that provide solutions to all types of workplace challenges.

Skills and Responsibilities:

Professional, well-developed interpersonal skills essential for interviewing loan applicants and projecting a positive image as representative of the Credit Union.
Work requires knowledge of consumer loan policy and procedures, credit granting criteria, interest rates and how they are computed, loan products and services, credit bureau reports and scores, credit histories, Mechanical Breakdown protection, Guaranteed Asset Protection (GAP), Debt Cancellation Protection. Knowledge of interviewing skills and techniques also required.
Knowledgeable in motor vehicle titling, UCC filing, paper flow and credit union processes for all lending, including portfolio mortgage products.
Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines.
Requires education equivalent to a four-year high school education plus some post-secondary education.
At least three years of consumer lending and underwriting experience in a credit union or financial institution required. Experience in loan interviewing required.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)

Join a winning team and a dedicated Credit Union!!! We have been offering quality financial service to members and their families since 1951. As a credit union, we are a not-for-profit financial cooperative, which means we operate to serve our member-owners. This makes us quite different from other financial institutions. Since 1951, we have focused on building lifetime relationships by continually expanding our products and services while emphasizing financial security, quality, and convenience in an environment that values and respects members, employees, and business partners.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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