Encompass Administrator |
| Dec. 03, 2018 - Dec. 03, 2019 |
| Location: | Boulder, CO |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Competitive Compensation Package |
| Type: | Full Time |
| Department: | Elevations Credit Union |
| Description: | |
| Duties: | Elevations Credit Union, a leading Colorado financial institution, is seeking an Encompass Administrator to join our team and oversee the day-to-day administration of the Encompass Loan Origination System. This is a hands-on role that requires a high level of technical expertise. The person in this position is responsible for a broad range of tasks, which may include administering, customization, and configuration of the Encompass System.
This individual must be a subject matter expert and will need to consistently identify areas for enhancement and opportunities to improve efficiency. This includes, develop customizations that drive innovation while performing routine hands-on maintenance and configuration and provide timely resolution to escalated issues, supports and troubleshoots the Encompass platform for its users.
To succeed in this position, you should enjoy working under pressure in a deadline oriented environment, and be flexible, open-minded, with the ability to manage ambiguity and uncertainty, which are important for success in this role. You must be a critical thinker who can efficiently solve problems, work well in an ever evolving environment, and contribute to team meetings and the overall information security process.
Essential Functions Include:
-Primary Interface between Company and -Encompass Loan Origination System (Elevations and Ellie Mae also any 3rd party vendor services that are tied to Encompass)
-Maintain and audit user access and security and overall system management
-Maintain key reporting and development standards
-Internal Encompass requests within SLA
-Monitor system performance and advisories
-Lead the process for creating new Encompass functions/capabilities
-Making recommendations on system changes and optimizations
-Review business requirement documents and propose, execute, and implement solutions
-Perform system analysis to determine the impact of proposed solutions
-Develop, manage and maintain training documents/job aides
-Design, document, configure, test, and deploy approved Change Requests and Enhancements
-Create workflows, input forms, custom fields, documents, business rules
-Collaborate with key stakeholders for continuous improvement.
-Maintain users, roles, profiles, security settings, and loan setup settings
-Review Quarterly Encompass releases and application patches and QA in the test environment prior to live
-Integrate 3rd party vendors and services
-Daily support of end users with questions, concerns regarding usage of the system and delivering prompt resolution to the questions and concerns |
| Qualifications: | |
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