Financial Services Receptionist

CREDIT UNION OF DENVER

JOB POSTING

Credit Union of Denver has the following position available:

Financial Services Receptionist (Full-Time)

Department: Financial Services

To perform Front Desk, Receptionist and Administrative Support duties for the Financial Services Department. To direct and answer general lending (Consumer and Real Estate) questions and member account inquiries in person, by telephone, and via fax. To provide exceptional member service as first point of contact.

Please refer to job description for additional details about the position and requirements.

Essential Duties:

Acts as first point of contact for in-person members. Greet and direct members, outside contacts, and others within the Financial Services Department. Manage walk-in traffic effectively.

Responds to in-person and telephone member inquiries regarding members' accounts and loans. Refer and direct to appropriate personnel as needed. 

Process loan payments, deposits and handle insurance checks.

Perform departmental administrative duties including typing/word processing of correspondence, copying, collating and filing.

Requisition, monitor and maintain office forms and supplies. 

Complete Unsecured Paid Loan Report.

Disburse memos and dated material, as well as interoffice business correspondence.

Research and process credit disputes (through E-OSCAR and member inquiries) within required timeframes. Complete AUD/ACDV Reports as needed.

Act as a general drop-off and pick-up point for Fed Ex, and Airborne Exp. 

Reconcile and close the department daily.

Send out RBPN and Adverse Action Notices.

Review New Account paperwork. Order checks and rush order debit cards. Set up CALL 24 for new members.

Responsible for compliance with the Fair and Accurate Credit Transactions Act (FACTA), the Bank Secrecy Act (BSA) and the Anti-Money Laundering Act, including monitoring for any

Hours: 8:00 AM - 5:00 PM or 8:30 AM to 5:30 PM

Rate of Pay: $ 18.05 to $ 19.00 per hour

Location: 9305 West Alameda Avenue

Lakewood, CO 80226

Benefits Offered:

• Medical Insurance- 3 plans to choose from, including a $0 cost plan option.
• Dental Insurance- 2 plans to choose from, including orthodontic coverage.
• Vison Insurance
• Paid Life & AD&D Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability Insurance
• ASSURITY Supplemental Insurance
• Flexible Spending Accounts
• 401 (k) Plan with early enrollment eligibility with generous employer match.
• Travel Insurance Discount
• Will Preparation Discount
• Vacation Pay
• Sick Pay
• Eleven paid Holiday's
• Bereavement & Jury Duty Leave
• Profit-Sharing Program
• Service Awards
• Educational Assistance
• Early Access to Earned Wages
• Employee Assistance Program
• Employee Wellness Program including challenges and activities that promote physical and mental health.
• Loan Rate Discounts
• Employee Discounts through LifeMart including travel, hotels, childcare, cars, groceries and much more.
• Free parking

Credit Union of Denver is an Equal Opportunity Employer,

including disability/vets

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/3002459-700184